Privacy Policy — Market Ranna

Effective Date: April 2026 | Last Updated: April 2026

Market Ranna ("we," "our," or "us") operates the website marketranna.site (the "Website"). This Privacy Policy explains in detail how we collect, use, store, protect, and share your personal information when you visit our Website, communicate with us, or engage our services. We encourage you to read this policy in full so you understand how your information is handled.

1. Who We Are

Market Ranna is a digital marketing agency registered and operating in New Delhi, India. Our registered office address is: Crowne Plaza New Delhi Rohini, Twin District Centre, Sector - 10, Rohini, New Delhi - 110085, India. You can reach our privacy team at hello@marketranna.site or by calling +91-11-4123-4567.

2. Information We Collect

We collect information in the following ways:

2.1 Information You Provide Directly

When you fill out our contact form, send us an email, call our office, or engage with us in any other way, you may provide us with:

Your full name
Your email address
Your phone number
Your business name and business type
Your website URL
Your approximate marketing budget range
A description of your marketing needs, goals, or enquiry
Any other information you voluntarily choose to share in your communication with us

We only collect personal information that is relevant to responding to your enquiry or providing the services you have requested.

2.2 Information Collected Automatically

When you visit our Website, our servers and analytics tools may automatically collect certain technical information, including:

Your IP address (which may indicate your general geographic location)
Your browser type and version
Your operating system
The pages you visit on our Website and the order in which you visit them
The date and time of your visit
The duration of your session
The website that referred you to our Website (if applicable)
Your screen resolution and device type (desktop, tablet, or mobile)

This information is collected through standard web server logs and analytics tools (such as Google Analytics 4) and is used in aggregate to help us understand how visitors use our Website so we can improve it.

3. How We Use Your Information

We use the information we collect for the following specific purposes:

To respond to your enquiry: When you contact us through our form, email, or phone, we use your information to understand your request and provide a relevant response.
To prepare and deliver proposals: If you engage us for a project, we use your business information to prepare tailored service proposals, project plans, and agreements.
To deliver our services: During an active engagement, we use relevant information to execute the marketing services agreed upon — this may include setting up ad accounts, creating content, configuring analytics, or managing your online presence as discussed.
To communicate about projects: We use your contact information to send project updates, reports, recommendations, and other communications related to the services we are providing.
To improve our Website: We use aggregated, anonymised analytics data to understand visitor behaviour, identify usability issues, and improve the content and structure of our Website.
To comply with legal obligations: We may retain and use your information as necessary to comply with applicable laws, regulations, legal processes, or governmental requests.

We do not use your information for purposes other than those stated above. We do not sell, rent, lease, or trade your personal information to any third party for their own marketing or advertising purposes.

4. Information Sharing and Third Parties

We may share your information with the following categories of third parties, strictly for the purposes described above:

Service providers: We use third-party tools for email hosting (to send and receive emails), website hosting, analytics (to understand website traffic), and project management. These providers process data on our behalf and are contractually obligated to keep your information confidential and use it only for the purposes we specify.
Advertising platforms: If you engage us to manage advertising campaigns on platforms like Google Ads or Meta (Facebook/Instagram), certain information (such as conversion data) may be shared with these platforms as part of campaign management. This is done through standard platform tools and in accordance with those platforms' own privacy policies.
Legal requirements: We may disclose your information if required to do so by law, or if we believe in good faith that such disclosure is necessary to comply with a legal obligation, protect our rights or safety, or respond to a valid legal process.

We do not share your personal information with any third party for purposes unrelated to providing our services or operating our business.

5. Data Security

We implement reasonable administrative, technical, and physical security measures to protect your personal information from unauthorised access, alteration, disclosure, or destruction. These measures include encrypted email communications, secure hosting environments, access controls limiting who within our team can view client information, and regular review of our security practices.

However, no method of transmission over the Internet or method of electronic storage is completely secure. While we strive to use commercially reasonable means to protect your information, we cannot guarantee its absolute security.

6. Cookies and Tracking Technologies

Our Website may use cookies — small text files stored on your device — and similar tracking technologies to enhance your browsing experience and collect analytics data. Specifically:

Essential cookies: These are necessary for the Website to function properly and cannot be disabled.
Analytics cookies: These help us understand how visitors interact with our Website by collecting information like page views, session duration, and bounce rates. We use this data in aggregate to improve our Website.

You can manage your cookie preferences through your web browser settings. Most browsers allow you to refuse cookies, delete existing cookies, or be notified when a new cookie is set. Please note that disabling certain cookies may affect the functionality of our Website.

7. Data Retention

We retain your personal information only for as long as necessary to fulfil the purposes for which it was collected — including responding to enquiries, providing services, maintaining business records, and complying with legal obligations. Once your information is no longer needed for these purposes, we will securely delete or anonymise it.

For enquiries that do not result in a business engagement, we typically retain your information for up to 12 months after our last communication, after which it is deleted unless you contact us again.

8. Your Rights

Depending on your location and applicable data protection laws, you may have the following rights regarding your personal information:

Right of access: You can request a copy of the personal information we hold about you.
Right of correction: You can request that we correct any inaccurate or incomplete personal information.
Right of deletion: You can request that we delete your personal information, subject to any legal obligations requiring us to retain it.
Right to withdraw consent: Where we process your data based on your consent, you can withdraw that consent at any time.
Right to object: You can object to certain types of processing, such as processing for direct marketing purposes.

To exercise any of these rights, please contact us at hello@marketranna.site. We will respond to your request within a reasonable timeframe, typically within 30 days.

9. Children's Privacy

Our Website and services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe that a child has provided us with personal information, please contact us and we will take steps to delete such information.

10. Third-Party Links

Our Website may contain links to third-party websites, platforms, or services that are not operated by us. We are not responsible for the privacy practices, content, or security of these third-party sites. We encourage you to review the privacy policy of every website you visit, as their practices may differ significantly from ours.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, services, legal requirements, or other factors. When we make changes, we will update the "Last Updated" date at the top of this page. We encourage you to review this page periodically to stay informed about how we protect your information.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal information, please contact us at:

Market Ranna
Crowne Plaza New Delhi Rohini,
Twin District Centre, Sector - 10,
Rohini, New Delhi - 110085, India
Email: hello@marketranna.site
Phone: +91-11-4123-4567